FAQs

All travel by exclusive aircraft. All breakfasts, lunches, and dinners for the entire period of the tour. Wine and beer are included with all group dinners. All accommodation and sightseeing as specified. Entry fees and porterage (there is no baggage check-in at airports). Services of the professional crew together with the local hosts.

Items of a personal nature such as telephone calls, drinks, travel insurance, excess baggage, laundry, personal accident and medical expenses, and all extra communication charges incurred on a client’s behalf.

Fifty-five percent of our business are Solo Travellers and we have built up a reputation of looking after these travellers. The benefits for Solo Travellers are:

• No Single Supplement on selected programmes – meaning a huge cost saving
• Your own room guaranteed – no twin sharing with a stranger!
• On selected journeys, solo travellers pay one fare with no single supplement. You’ll enjoy the comforts of a private room and the camaraderie of travellers with a common outlook and sense of adventure
• There’s no baggage handling to worry about
• All inclusive, all meals, touring and accommodation

If you are single or prefer to travel alone, but resent the single supplement, we are excited to introduce a selection of journeys for the solo traveller. Please go the Solo Traveller section of our website, for journeys that do not incur an additional single supplement. https://www.billpeachjourneys.com.au/tour-category/solo-traveller/

When you make your booking and your deposit has been received our reservations team will send you a confirmation letter and booking form for you to complete and return to us with all the essential information.

Ninety days prior to departure your final balance is due. At this point, our reservations team will work with on any additional requests you may have relating to the tour such as pre and post accommodation.

Twenty-one days prior to your tour departure you will receive all your travel documents, including air tickets, itinerary and need-to-know information specially tailored for you.

Although the accommodation is the very best available, formal attire is not necessary. There are laundry facilities throughout the journey. Smart casual attire is appropriate. We recommend you include the following when packing:

• Easy care lightweight and comfortable clothes such as shorts, light slacks, skirts, cotton shorts/blouses and T-shirts
• Comfortable closed in walking shoes (essential!)
• Pants / trousers
• Sun hat
• Sweater / Jumper / Spray Jacket / Parka
• Swimwear

Please note that temperatures can vary dramatically. It is advisable to bring items of clothing that you can layer when you need to.

Bill Peach Journeys understands the importance of selecting the right accommodation to complement each journey. Where suitable, this means five-star hotels, hand-picked by our Journey Planners. In places where this is not possible, the accommodation has been chosen to ensure you receive the highest standard of service and comfort available in that destination.

How much luggage you can take will depend on the aircraft you are travelling on this varies from 10kgs to 20kgs. If you would like specific information on journey luggage allowances, please contact our Reservations department.

Our air tours are rated Easy, Moderate and Active. We strongly urge you to consider the fitness rating before selecting your preferred journey, in respect for your fellow travellers. Bill Peach Journeys reserves the right to refuse travel to any client whose fitness level is below the recommended rating.

On all of our journeys, you must be able to walk unaided and will not need any foreseen assistance throughout the journey. If you require a wheelchair or walking frame assistance, then our journeys are not suitable. On each of our itinerary pages there is a rating for each journey.

EASY – These journeys are not physically demanding unless you want them to be. They include easy-paced walks which are on mainly flat ground. You must be able to walk up to 1km unaided and will not need any foreseen assistance throughout the journey.

MODERATE – These journeys are more challenging and designed for the more active traveller who is looking to venture off the beaten path. To fully participate in all activities, the traveller must be able to walk up to 1km on even surfaces unaided, travel by four-wheel drive vehicles along ungraded roads and walk up steps unassisted.

ACTIVE – These journeys are specifically for the active traveller. To fully appreciate the regions visited on these programmes, participants will be required to walk up to 2kms on uneven surfaces unaided, walk up steps and inclines, and travel in four-wheel drive vehicles along ungraded roads and board boats from water tenders.

On average our touring days commence between 8:00am and 10:00am; however, due to the nature of some of the touring highlights on our journeys we do offer optional early morning sightseeing which is best enjoyed at sunrise. Our Journey Planners endeavour to make all of our tours as easy going and as restful as possible.

Guests over the age of 18 who are of sound mind and body are welcome on a Bill Peach Journeys Air Tour. All guests are expected to be able to understand the information supplied by the English speaking Journey Director and be capable of looking after their own personal needs.

The number of guests varies greatly depending on the tour. Our tours carry a minimum of 8 and a maximum of 28 passengers with the exception of a number of tours specially designed for more intimate-sized groups.

This varies depending on the size of the aircraft. On board, there is always at least 1 Pilot and 1 Journey Director and on our larger aircraft there are 2 Pilots, a Flight Director and a Journey Director.

All aircraft fly at an average of 13,000 feet, which means you can always view the landscape below. Over areas of specific interest from the air, our experienced pilots will bring the aircraft down to 1000 feet for a spectacular birds-eye views of the area below – regions like Uluru, the Bungle Bungle Range, and the Southern Alps of New Zealand.

This all depends on what journey you a travelling on. The style of aircraft is specifically chosen to provide the best possible access into remote locations and can range from an 8 seat Cessna, to 30 seat SAAB 340B aircraft. In some remote locations such as the glaciers in Southern New Zealand, clients may be transferred from the larger aircraft into smaller planes. On each of our itinerary pages on this website is a description of the type of aircraft used for each programme.

On average only 2 hours a day is spent on the aircraft for Australian air tours and on average 1 hour 15 minutes in New Zealand. The advantage of private aircraft is that you minimise the travelling time between each destination and maximise the time on the ground to see the highlights of each location.

Bill Peach Journeys accepts all major credit cards including AMEX, Visa, and Mastercard at no additional fee. We also accept direct deposits into our bank account. All prices listed are in AUD and all payments are processed in AUD.

Generally speaking, we are able to cater for most dietary requirements on our tours. e.g. diabetic, celiac, or vegetarian. We ask that you outline any dietary requests or restrictions when you fill out your booking form so our Journey Planners can better understand your needs.

On each tour, there will be the opportunity to launder your items by the hotel, at your own cost. You may wish to pack a small amount of laundry powder and a travel clothesline for those items that can be hand washed.

All breakfasts, lunches, and dinners for the entire period of the Luxury Short Break. Wine and beer are included with all group dinners. All accommodation and sightseeing as specified. Entry fees and porterage. Services of a Journey Director and local hosts. Transportation varies depending on the tour and can include luxury vehicles, trains, cruises or helicopter.

Items of a personal nature such as telephone calls, drinks, travel insurance, excess baggage, laundry, personal accident and medical expenses, and all extra communication charges incurred on a client’s behalf.

Fifty-five percent of our business is Solo Travellers and we have built up a reputation of looking after these travellers. The benefits for Solo Travellers are:

• No Single Supplement on selected programmes – meaning a huge cost saving
• Your own room guaranteed – no twin sharing with a stranger!
• On selected journeys, single travellers pay one fare with no single supplement. You’ll enjoy the comforts of a private room and the camaraderie of travellers with a common outlook and sense of adventure
• There’s no baggage handling to worry about
• All inclusive, all meals, touring and accommodation

If you are single or prefer to travel alone, but resent the single supplement, we are excited to introduce a selection of journeys for the solo traveller. Please go to the Solo Traveller section of our website, for journeys that do not incur an additional single supplement.

When you make your booking and your deposit has been received our reservations team will send you a confirmation letter and booking form for you to complete and return to us with all the essential information.

Ninety days prior to departure your final balance is due. At this point, our reservations team will work with on any additional requests you may have relating to the tour such as pre and post accommodation.

Twenty-one days prior to your tour departure you will receive all your travel documents, including air tickets, itinerary and need-to-know information specially tailored for you.

Bill Peach Journeys understands the importance of selecting the right accommodation to complement each journey. Where suitable, this means five-star hotels, hand-picked by our Journey Planners. In places where this is not possible, the accommodation has been chosen to ensure you receive the highest standard of service and comfort available in that destination.

The amount of luggage allowed does depend on the type of Sojourn chosen. We will advise you when you book as to what luggage restrictions apply.

Guests over the age of 18 who are of sound mind and body are welcome on a Bill Peach Journeys Short Break. All guests are expected to be able to understand the information supplied by the English speaking Journey Director and be capable of looking after their own personal needs.

From time to time, we offer an Intergenerational tour where Grandparents and Grandchildren or Parents and Children are able to join a tour where appropriate destinations and activities have been designed for both children and adults allowing each to share the wonder of travel.

The number of guests varies greatly depending on the tour. Sojourns generally have a maximum of 20 passengers. Some journeys, due to aircraft size for example,  are designed for more intimate sized groups.

Visas for travel can be organised through Bill Peach Journeys, or through the nearest consulate for that country. To travel to certain countries visas can take up to six weeks to obtain.

Yes, our reservations team can organise additional pre and post touring and accommodation. Please speak to our team for additional pricing.

All Luxury World Journeys commence at the first location mentioned in the journey. For clients travelling from Australia, Bill Peach Journeys can assist with international airfares to join the journey. Clients travelling from other destinations need to contact their local travel agent or international carrier for flight details and pricing.

All Luxury World Journeys include:

• The best available accommodation throughout
• All meals as specified in the itinerary
• Alcoholic beverages with group dinners
• Sightseeing with local professional guides and entry fees as set out in the itinerary
• An experienced Journey Director for the duration of the journey
• All transportation throughout the journey, this may include economy class flights where indicated

All Luxury World Journeys exclude:

• Travel insurance
• Personal items such as laundry, drinks, telephone calls, incidentals
• Excess baggage
• Flights from your home port

When you make your booking and your deposit has been received our reservations team will send you a confirmation letter and booking form for you to complete and return to us with all the essential information.

Ninety days prior to departure your final balance is due. At this point, our reservations team will work with on any additional requests you may have relating to the tour such as pre and post accommodation.

Twenty-one days prior to your tour departure you will receive all your travel documents, including air tickets, itinerary and need-to-know information specially tailored for you.

On all Luxury Worldwide Journeys, an English-speaking guide will be your host throughout the tour. These guides are on hand to ensure the smooth operation of the journey and ensure that all travel arrangements run smoothly for the duration of the journey.

Our Luxury World Journeys are operated by a select number of preferred travel partners who we have chosen and who are experts within specific regions and combine the same style and superior level of service that has become synonymous with Bill Peach Journeys. Each of the Luxury World Journeys has a Bill Peach Journeys stamp of quality.

Bill Peach Journeys accepts all major credit cards including AMEX, Visa, and Mastercard at no additional fee. We also accept direct deposits into our bank account. All prices listed are in AUD and all payments are processed in AUD.

Generally speaking, we are able to cater for most dietary requirements on our tours. e.g. diabetic, celiac or vegetarian. We ask that you outline any dietary requests or restriction when you fill out your booking form so our Journey Planners can better understand your needs.

On each tour, there will be the opportunity to launder your items by the hotel, at your own cost. You may wish to pack a small amount of laundry powder and a travel clothesline for those items that can be hand washed.

Private Luxury Journeys include:

• The best available accommodation throughout
• Meals as specified in your itinerary
• The services of English speaking guides throughout
• Exclusive excursions as detailed in the itinerary
• Private transfers throughout
• Internal flights depending on your itinerary

Private Luxury Journeys exclude:

• Travel insurance
• Personal items such as laundry, drinks, telephone calls, incidentals
• Excess baggage
• International flights from your home port

Our Private Luxury Journeys are operated by a select number of preferred travel partners who we have chosen and who are experts within specific regions and combine the same style and superior level of service that has become synonymous with Bill Peach Journeys. Each of the Private Luxury Journeys has a Bill Peach Journeys stamp of quality.

Yes, our reservations team can organise your visa’s, additional pre and post touring and accommodation. Please speak to our team for additional pricing.